Customer Service

If you need help, support or simply want to register your Genelec product for a free extended warranty, just browse below.

How Can We Help?

Product Registration

All Genelec products are supplied with a minimum 2 years warranty from the date of purchase against manufacturing faults or defects that might alter the performance of the products. During that time Genelec and its distributors will cover warranty service labour cost and spare parts.

Product Service

If you need to service your Genelec products, we kindly ask you to first contact your local Genelec Distributor.

Co-operation & Sponsorships

Sponsorship of carefully selected events or projects is a key part of our commitment as a company, and each year we receive many hundreds of requests for sponsorship or donations – which leads to us contributing significant funds and/or equipment to support worthy causes.

Contact Information

Find global contact information for customer support, personnel and offices.